THE TRUCK CADDY
Privacy Policy
Effective September 5, 2026
The Truck Caddy is operated by Superior Post & Brace LLC (“The Truck Caddy,” “we,” “us,” or “our”). This policy explains how we collect, use, and disclose information when you visit thetruckcaddy.com, place an order, or contact us.
Information We Collect
- Order and contact information: name, email address, telephone number, billing and shipping address, product selections, and order history.
- Payment information: payment details are transmitted to our payment-processing providers. We generally receive payment confirmation and transaction information rather than your complete card number.
- Website information: IP address, device and browser information, pages viewed, referring source, and interactions with our website.
- Communications: information you provide when contacting customer service or submitting a request.
How We Use Information
We use information to process and deliver orders, collect payment, provide customer support, prevent fraud, maintain and improve the website, comply with legal obligations, and measure the effectiveness of our marketing.
Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies needed for shopping-cart, checkout, security, analytics, and advertising functions. We use Odoo to operate the website and Meta Pixel to measure visits and advertising results. Meta and other service providers may receive online identifiers, device information, and website activity under their own privacy policies. You may limit cookies through available website controls, browser settings, or the advertising settings offered by the applicable provider.
How We Disclose Information
We may disclose information to providers that support website hosting, order management, payment processing, shipping, email, analytics, advertising, fraud prevention, and professional services. We may also disclose information when required by law, to protect customers or our business, or as part of a business transaction. We do not sell personal information for money.
Retention and Security
We retain information for as long as reasonably necessary to fulfill the purposes described above, maintain business and tax records, resolve disputes, and satisfy legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Your Choices and Requests
Depending on where you live and subject to applicable law, you may request access to, correction of, or deletion of certain personal information, or ask questions about our privacy practices. We may need to verify your identity before completing a request.
Children
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy as our services or legal obligations change. The effective date above identifies the latest version.
Contact Us
For privacy questions or requests, email sales@thetruckcaddy.com.